Konica Minolta, Inc. Color and Black and White Laser Printers

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Email Support

Use this form to email your technical question to our Support Engineers.

Supported Printers
All-in-Ones
Color Printers
Black & White Printers

If your printer is not listed above, click here for support options.

Submission Form

*Required Field

*First and Last Names
Ticket Number (if a support call has already been opened for this issue)
*Company Name
*Address (no P.O. Boxes)
*City
*State/Province
*ZIP/Postal Code
Country
*Phone (If no number is provided and our email response doesn't get through, your answer may be delayed or deterred altogether.)
Fax
*Email (This will be the address we respond to, so please ensure it's accuracy.)

*Printer Model
Printer Options (For example, Duplex Option, extra RAM)
*Serial Number (Located on the data plate on the back of the printer.)
Release and/or Firmware Level:
Page Count:
*Primary Operating System
*Primary Network Interface or Connection
Is this your first email on this subject?
If your question/symptom involves an error message of any kind , please be sure to include the error message (verbatim) and tell us where it came from (e.g., the printer panel LCD or lights, Status Monitor/Display, Scanner LCD, Operating System, application, etc.).
*Describe your problem or question here. Be as specific as possible.
Our Support Engineers will answer your question in the order in which it was received. Thank you.

	PLEASE NOTE: Some anti-spam software employs “Auto-response” or “Challenge” methods to block unwanted email. Although the KONICA MINOLTA Support Team will endeavor to work with requests sent by these systems, we cannot guarantee success, and response delays or loss may occur if our Support Team is asked to interact with “Auto-response” or “Challenge” methods. Please contact your email administrator or Internet service provider if you have questions regarding use of anti-spam technology.

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